Head of Legal Technology & Client Services
2021 – Present
"The supreme accomplishment is to blur the line between work and play"
-- Arnold J. Toynbee
2021 – Present
As Head of Legal Technology and Client Services at Allens, I lead our managed data service line that provides technology, consulting, and review support to clients who run their own matters. With over 20 years of experience in the legal and financial services industries, I have delivered exceptional results for hundreds of local and international clients on regulatory responses, large-scale discovery matters and digital transformation projects.
My core interests include legal process improvement, technology, strategy and innovation. I am passionate about leveraging new technologies and innovative solutions to enhance client outcomes and efficiency. I have published legal technology articles in various industry journals and magazines and a patent for ‘a computer implemented method of assessing the searchability of electronic documents’. I regularly deliver masterclass presentations, conduct CLE sessions and speak at conferences about digital transformation for the legal industry.
Helping others to improve their own work lives through systems thinking is immensely rewarding to me. I’m grateful to have been able to engage with the in-house legal community on this basis as an ACC LTIC collaborator since 2022, and as an Australian Law Council Legal Technology Committee member from 2024.
Member
Collaborator
Host
Convenor
Operationalizing Innovation
Leading Innovation
Legal Practice
Law
Law
Psychology
2017 Legal Innovation Index
A Computer Implemented Method of Assessing the Searchability of an Electronic Document - 2016101411
FT Asia-Pacific Innovative Lawyers Awards 2016
- Cloud Migration Strategy
CaseFolio